Timely Emergency Department Care

Timely and effective care in hospital emergency departments is essential for good patient outcomes.  Delays before getting care in the emergency department can reduce the quality of care and increase risks and discomfort for patients with serious illnesses or injuries.  Waiting times at different hospitals can vary widely, depending on the number of patients seen, staffing levels, efficiency, admitting procedures, or the availability of inpatient beds.

Data shown below for RMH is from the most recent update of CMS Hospital Compare / Centers for Medicaid and Medicare Services. 
Data marked with a * compares Richland Memorial Hospital Emergency Department only with hospitals of similar Emergency Department volume (19,999 patients or less per year).

 Measure

RMH
Performance 

Illinois Av. 

U.S. Av. 

Notes 

Average time patients who came to the Emergency Department with broken bones had to wait before
getting pain medication. (Lower number of minutes is better.)

36 min. 

50 min. 

54 min. 

 

Percentage of patients who left the Emergency Department before being seen.
(Lower percentages are better.)

 1%

2% 

2% 

 

Percentage of patients who came to the Emergency Department with stroke symptoms who
received brain scan results within 45 minutes of arrival. (Higher percentages are better.)

 Not avail.

 71%

 64%

Too few cases.

Average time patients spent in the Emergency Department, before they were admitted to
the hospital as an inpatient. (Lower number of minutes is better.)

234 min.* 

218 min.* 

214 min.* 

 

Average time patients spent in the Emergency Department, after the doctor decided to admit them
as an inpatient before leaving the Emergency Department for their inpatient room.
(Lower number of minutes is better.)

 68 min.*

 66 min.*

60 min.* 

 

Average time patients spent in the Emergency Department before being sent home.
(Lower number of minutes is better.)

 99 min.*

114 min.*

114 min.* 

 

Average time patients spent in the Emergency Department before they were seen by a
healthcare professional. (Lower number of minutes is better.)

 20 min.*

20 min.* 

 21 min.*